Magnums Butlers Academy

7 Star Butler - Basic Program Description


Luxury 7 Star Butler Service

 

Recognizing that the butler is a key element in a team of professionals striving to deliver a level of personalized service that exceeds the expectation of the guest, the LUXURY 7 STAR BUTLER SERVICE TRAINING PROGRAM provides a very intensive and exciting approach to creating an awareness of personal, detailed, seamless guest service to participating students and taking them to 7 Star Service levels.

 

 

 

 

The 7 Stars of Service

1. Unrivaled attention to detail

2. Amazing skills in anticipating guests’ needs

3. Attentive interaction to fulfill guests’ special requests

4. Achieve a seamless and distinctive level of service

5. Unparalleled service, transcending the expectation of guests

6. Indulging guests with thoughtful touches of luxury

7. Creating a memorable experience through personalized service

 

Butlers are trained to take gentle care of all their guests from arrival until departure without imposing themselves on the guest. The attention to detail required, and the ability to anticipate the needs of guest’s is a pivotal part of this motivating butler service training program. 

 

Butlers are trained to take gentle care of all their guests from arrival until departure without imposing themselves on the guest. The attention to detail required, and the ability to anticipate the needs of guest’s is a pivotal part of this motivating butler service training program. 

 

BASIC CERTIFICATE: 5 days

Modules include:

• Butler Standards  

• PERSONAL DEVELOPMENT SKILLS Grooming and Presentation Skills

• BASIC GUEST INTERACTION SKILLS Etiquette, Manners and Protocol  

• GUEST AWARENESS SKILLS including Cultural Awareness

• COMMUNICATION SKILLS

• Basic GUEST CARE SKILLS Packing/Unpacking & Wardrobe Management

• BASIC SPECIALIST ADVICE SKILLS

• TABLE SETTING AND FOOD SERVICE SKILLS Butler Style Food Service

• BEVERAGE SERVICE SKILLS Wine & Beverage Service. Basic Mixology

• GUEST SUITE SKILLS   Suite standards.