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City and Guilds (British and Scottish) Standards NVQs (National Vocational Qualifications) and SVQs (Scottish Vocational Qualifications) are accepted in over 100 countries around the world. Many of our courses cover the following standards of achieving excellence in butler and guest service.
Occupational Area	Level 1. Operative	Level 2. Craft	Level 3. Supervisory or Advanced Craft	Level 4. Management Specialist
Porter Service	NVQ/SVQ
Preparing and Serving Food	NVQ/SVQ
Guest Services	NVQ/SVQ
Reception	NVQ/SVQ	NVQ/SVQ
Housekeeping	NVQ/SVQ	NVQ/SVQ
Food and Drink Service	NVQ/SVQ	NVQ/SVQ
Residential Service		NVQ/SVQ
Bar Service		NVQ/SVQ
Hospitality Service		NVQ/SVQ
Hospitality Quick Service		NVQ/SVQ
Front Office Supervision			NVQ
Accommodation Supervision			NVQ
Drinks Service - Advanced Craft			NVQ
Food Service - Advanced Craft			NVQ
On-licensed Premises Supervision				NVQ
Restuarant Supervision			NVQ
Multi-skilled Hospitality Supervision			NVQ
On-licensed Premises Management				NVQ
Kitchen Management				NVQ
Restuarant Management				NVQ
Multi-skilled Hospitality Management				NVQ
Front Office Management				NVQ
Accommodation Management				NVQ

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