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LAUNCHING THE NEW 7 STAR SERVICE PROGRAM FOR HOTELS
Your hotel aspires to an extraordinarily high standard of service.................your guests have very high expectations so, the new 7 stars of service maybe just what you are looking for in service skills training for your associates.
- Unrivalled attention to detail
- Amazing skills in anticipating guests’ needs
- Attentive interaction to fulfil guests’ special requests
- Achieve a seamless and distinctive level of service
- Unparalled service, transcending the expectation of guests
- Indulging guests with thoughtful touches of luxury
- Creating a memorable experience through personal service
MAGNUMS BUTLERS brings you the very best in service training, with a professional specialised reputation of top - notch butler service training. This training is guaranteed to inspire your teams and associates to exceed their current levels of service through to 7 star level...
Your professional associates will be trained in:
- creating an indulgent welcome for guests
- the importance of impeccable manners and grooming
- meticulous attention to detail in service and suite standards
- offering service limited only by the imagination
- exceptional standards in pampering the guests
- ensuring memorable experiences for all guests
- expert and informed in-suite services for true guest comfort
Your ‘groomed’ associates will understand:
Co-ordinating; organising; surprising; personally assisting; delivering; and serving of such services as:
customised luxury amenities, pillow menu’s, guest clothing care, aromatherapy and spa services, packing and unpacking, high tech & corporate requests, champagne and strawberries for breakfast, beachside or balcony sunset cocktails, in-suite dinner, special events, romantic turndowns, day trips, and even a yacht charter.
Their mission will be:
‘From the moment the guest arrives, every detail is taken care of, every need is met and every desire anticipated.’
Only MAGNUMS BUTLERS offers this level of 7 star service as part of its main training ensuring your guests are treasured and cherished.
Contact Josephine Ive for more details
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and you can also visit our dedicated website http://www.7starservice.biz
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